Welcome to Kizu.ai ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.
This privacy policy applies to personal data we collect through our website, mobile application, and related services (collectively, the "Service").
Kizu.ai is the controller responsible for your personal data. If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@kizu.ai
Postal address: Gabriel de Souza Tomitsuka, Entrischenbrunn 15B, 85307 Hettenshausen, Germany
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
First name, last name, username or similar identifier
Email address, telephone number
Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
Your check-in questions, responses to check-ins, goals, preferences, feedback, and survey responses
Information about how you use our website and services
Your preferences in receiving communications from us
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data) unless explicitly provided by you as part of your customized check-in questions. If your usage involves health-related check-ins (such as for eating disorders), this information is treated with the highest level of security and confidentiality.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We have set out below a description of the ways we plan to use your personal data:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, you can ask us to delete your data. See "Your Legal Rights" below for further information.
We may transfer your personal data to third-party service providers who may be located outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as using standard contractual clauses approved by the European Commission.
Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have specific rights in relation to your personal data:
You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions. We will comply with your erasure request when:
When we receive a deletion request, we will:
We may deny a deletion request where retaining the information is necessary:
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions.
Where we are relying on consent to process your personal data, you have the right to withdraw this consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to all legitimate requests within one month.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions about this privacy policy, please contact us:
By email: privacy@kizu.ai